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With unemployment hotline overloaded and stimulus on hold, PA boosts chatbot 90x

Layla A. Jones

October 13, 2020 |

Billy Penn |

Text |

Under 800 Words

Response Location: United States, Philadelphia, Pennsylvania

Accessing information about unemployment compensation online just got easier for residents of Pennsylvania. The current chat box capacity is 500 but will be increased to 50,000 by the end of the year. The phone hotline currently receives about 20,000 daily calls and has been difficult to get through since the unemployment benefits began in the wake of the coronavirus shutdown. The website also features a virtual assistant, which answers hundreds of commonly asked questions.

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How will Lithuania's contact-tracing app work?

Giedrius Vitkauskas

October 13, 2020 |

Lithuanian Radio and Television (LRT) |

Text |

800-1500 Words

Response Location: Lithuania

Lithuanian officials are launching a contact-tracing app to better trace the path of coronavirus cases and alert people when they have potentially been exposed. Although there have been delays in the roll-out of the app, other countries have already released the technology and have seen success in people downloading the app as well as quarantining when alerted that they've been in contact with the virus.

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Old learning concept can help students without resources learn online amid the pandemic

Lori Jane Gliha

October 12, 2020 |

KDVR-TV |

Broadcast TV News |

3-5 Minutes

Response Location: United States, Denver, Colorado

In Denver, learning pods are helping students access virtual classes during a pandemic. At the Adams 12 school district, 4000 students, district-wide, participate in the pod. Similarly, HOPE Online Learning Academy Co-Op launched a learning center. Students can sit in a classroom, access Wi-Fi, and count on the support of an adult. They also distributed 600 computers, 400 webcams from PCs, and 1,077 laptops to enrolled middle and high school students.

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How one state is sending thousands of WiFi hotspots to keep students in school

Anne Maxwell

October 12, 2020 |

WSPA-TV |

Broadcast TV News |

3-5 Minutes

Response Location: United States, Travelers Rest, South Carolina

In South Carolina, 180,000 households don’t have access to Wifi, according to estimates. A problem for students who are trying to attend virtual classes. Using CARES funds, the state purchased hotspots. In one county, almost all of the students are connected. “The hotspots are working well, with just about all of the county’s 77,000 students logging on to learn.”

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‘Smart Buses' roll WiFi to students without access

Lex Gray

October 12, 2020 |

WAVY-TV |

Broadcast TV News |

Under 3 Minutes

Response Location: United States, Virginia

In order to bridge the digital divide one school district in Virginia is putting Wi-Fi routers on its school buses. They call them Smart Buses. They buses drive out to neighborhoods where students don't have access to fast, reliable internet. “Four of the Smart Buses go out every day. Each can serve about 40 students, covering about three-quarters of the need in the district.”

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How one school district is closing the equity gap with a school bus and a card table

Laney Valian

October 12, 2020 |

KXAN-TV |

Broadcast TV News |

3-5 Minutes

Response Location: United States, Hutto, Texas

While virtual learning can work for some, for special education students, many services and lessons get lost. “When it comes to those occupational needs and those speech needs, they’re not getting those services met because they’re not in school.” In Texas, one school district is using a bus to provide curbside education to special education students. A teacher, a table, and materials are all inside the bus. Once inside, students receive lessons from specialists. “As soon as Arwyn got on the bus the first time, she was super excited to see her teachers, to see her occupational therapist."

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How a #Litterati army on Instagram sparked a global fight against litter

Michael J. Coren

October 12, 2020 |

Hothouse Solutions |

Text |

1500-3000 Words

Response Location: United States, San Francisco, California

What started as a small group of people taking pictures of waste in their communities and tagging it on Instagram with the hashtag #Litterati, turned into a global effort, and even an app, to map and dispose of trash. Users can upload to the app an image of trash and machine-learning algorithm can tag it location, material, and company who made it. The city of San Francisco asked the makers of the app for help documenting cigarette butts and tobacco products on its streets and ended up winning a legal victory over the tobacco industry to increase the taxes on their products.

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How Nigerians coped with mental stress during COVID-19 lockdown

Ifedayo Ogunyemi

October 10, 2020 |

Nigerian Tribune |

Text |

800-1500 Words

Response Location: Nigeria

Funding from a professional coaching, therapy, and counseling academy has helped a certified life coach and non-clinical psychotherapist offer free sessions to people in Nigeria who are struggling to cope with setbacks brought on by the COVID-19 pandemic. The program, which utilizes video calls and WhatsApp messaging, has broadened access for those who may not be able to seek help due to financial constraints.

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A Native American Clinic Gives Doses of Cultural Healing During COVID-19

Cole Premo

October 08, 2020 |

U.S. News & World Report |

Text |

800-1500 Words

Response Location: United States, Minneapolis, Minnesota

The Native American Community Clinic in Minneapolis is utilizing telehealth practices to treat both the medical and spiritual needs of the community and its patients. Although the "spiritual-meets-traditional care program" was already in place and had received funding before the coronavirus pandemic, it is now being implemented as a telehealth system with patients reporting that it has helped to create a sense of connection despite the adherence to physical distancing.

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Wooster's virtual tutoring program offers educational aid to students during pandemic

Grant Pepper

October 08, 2020 |

Knox Pages |

Text |

1500-3000 Words

Response Location: United States, Wooster, Ohio

A collaboration between Ohio's Wooster City Schools and the College of Wooster has allowed for an enhanced educational experience for many students during the coronavirus pandemic. The partnership not only provides tutoring services to the K-12 students but has also "strengthened the bond between the college and its surrounding community."

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